Articles
Healthcare Trends.
It’s Q4 2019 and time to start planning for next year. According to Definitive Healthcare and McKinsey and Company, here are the top healthcare trends for the coming year: Consolidation – Over 803 mergers and acquisitions took place in the last... »
Solve Practical Proble...
There’s so much talk abo... »
Sell It Differently.
The latest online shopping cra... »
Why Smile Direct is On...
Recently, Smile Direct Club (S... »
Books
Throwing Elephants Overbo...
I’ve been presenting on the power of patient gifting and marketing automation for many years. The most common question from audiences revolves around cost. I’m asked, “How much should I spend on a new patient welcome gift, shock ... »
On Influence.
Karin Krog is a too little app... »
What You Can See.
Advertisers wasted $5.8 billio... »
The Ritz-Carlton Custo...
If you’ve been hanging a... »
Journals
Emotion for Thought.
From T.S. Eliot’s essay,... »
Ask Better Questions.
Most small business owners are... »
Driven by Emotion.
From a recent Kiplinger editor... »