Articles
Innovation vs. Improvemen...
When Brian Carroll was laid off unexpectedly from his sales position at a car dealership in Michigan, he received a call from a past customer wanting a car. Carroll told the buyer he no longer worked at the dealership, but the customer didnR... »
On Ego and Change.
There’s a great article ... »
The Cost of Free.
The internet once promised com... »
Savaged by Noise.
“Silence is the presence of ti... »
Books
Go Where the Water is Dee...
As of November, Nike no longer sells directly on Amazon. Nike is not alone. Birkenstock, Louis Vuitton, North Face, Patagonia, Asics, Ralph Lauren, Rolex and Vans do not sell directly on Amazon either. Nestlé Nespresso dominates a huge direct-to-cons... »
Expectation.
Indian spiritual leader, Sri C... »
Strategic vs. Reactive...
Dwight D. Eisenhower was a bri... »
Nothing New.
Mark Twain wondered, “wh... »
Journals
Circumstance vs. Characte...
In coaching, consulting and reviewing the reports from our on-site trainers, human capital challenges are at the top of the list of items we’re hired to fix. As I’ve done with most systems, challenges and opportunities in business, I help... »
Lowering the Bar.
From the first Netflix earning... »
It’s Not Where Y...
I’m back from a whirlwin... »
On Narratives.
Five years ago, Nir Eyal wrote... »