Archives / 2017 / May

Knowing Your Own Brand of Crazy

Knowing Your Own Brand of Crazy

A quick, fun read by Bryant McBride in Worth magazine recently reminded me of the story of so many of my top clients… and my own story. In 1982, after being notified by their landlord that their rent would go up from $2,000 per month to $10,000 per month in less than 60 days, Tim and Dagny DuVal scrambled to find new space in a city that didn’t have a whole lot of what they wanted. In a bad part o... »

Chaos and the Creative Process

Chaos and the Creative Process

When any company leads their field for over 25 years and then gets invited to showcase their work in the permanent collection at the Smithsonian, I pay attention. House Industries has been the leader in American graphic design for decades. Starting in the summer of 2017, their work will also be featured at the Henry Ford Museum. In their new book, House Industries: The Process Is the Inspiration, ... »

The Most Underrated Skill in Management

The Most Underrated Skill in Management

Gavin Pretor-Pinney, founder of one of my favorite magazines, The Idler, said, “To solve the right problems for your patients, customers, clients or donors, you just need to step outside and pay attention to what is so commonplace, so everyday, so mundane that everyone else misses it.” He’s right, but how can orthodontists pay better attention to what their competition misses? First, through clari... »