Archives / 2021 / March

Chasing vs. Living the Dream.

Chasing vs. Living the Dream.

Last week I was browsing through a book on Epicurean Philosophy and stumbled across this great quote by Epicurus, who lived from 341 to 270 B.C. “Do not spoil what you have by desiring what you have not; remember that what you now have was once among the things you only hoped for.” How true this still rings today, 2,300 years later. Put in terms my thick little skull can understand, “Where we are ... »

Observe. The Formula for Success.

Observe. The Formula for Success.

One of my favorite cartoonists wrote in the introduction to his first book, “I’ll never forget the first time I ever laughed out loud at a cartoon. The year was 1989. I was casually wandering past a stationery display in a department store when a batch of greeting cards caught my eye. I picked one up, looked at the drawing, read the caption and then it happened. I laughed. Not just a c... »

Trade Offs and False Proxies.

Trade Offs and False Proxies.

I see a lot of smart people giving dentists and orthodontists dumb advice. Your in-box and social media feeds are filled to the brim with mostly well-intentioned people trying to make a buck convincing you this one metric or that one metric will solve all your problems. They promise efficiency and growth in new patients, revenue, case starts; more of this, more of that. They sell magic weight loss... »

Why Hiring Remains a Challenge for Most Dentists and Orthodontists

Why Hiring Remains a Challenge for Most Dentists and Orthodontists

I continue to hear from my orthodontics clients a common thread of frustration and angst as we search for qualified candidates on their behalf. Every position from office manager to treatment coordinator, dental assistant and front desk continues to be a struggle. Each owner often asks if the problem is isolated to them or their state. It’s not. The problem is prevalent throughout the United... »