Culture and Your People

Lessons from the Container Store

Culture and Your People

Container Store CEO Kip Tindell was one of the Inc. 5000 Awards Gala keynote speakers this year with a powerful message for business owners both large and small.  Conscious capitalism, as he calls it, is building a business where everyone around you thrives.  Employees, customers, vendors, share holders and the community.  It’s possible and Tindell is proving the point.  With 3 year growth over 57% and nearing  $1 billion in sales per year, The Container Store employs thousands and pays 50-100% more than other retailers.  Their company principles set the stage for hiring great people and taking exceptional care of them.

After Inc. magazine published a series of brilliant articles written with Kip, Paul Keegan and casey Shilling, the company’s principles are now available through a great read in Tindell’s new book Uncontainable: How Passion, Commitment and Conscious Capitalism Built a Business Where Everyone Thrives.  Specific chapters of interest for the small business owner are Chapters 4 and 7, where hiring and communication are covered, respectively.  Chapter 10 is also jam-packed with practical steps you can take as the leader in your organization to practice and demonstrate authentic enthusiasm for what you do.  This book is a wonderful gift from a wildly-successful entrepreneur who takes really, really good care of his people and shares all of his secrets with the rest of the business world.  Add this resource to your library and sit down with your people tomorrow and start talking about how to build a better business where everyone around you thrives.

Worked at Burleson Orthodontics. Attended University of Missouri–Kansas City. Lives in Kansas City, Missouri.