The Innovator’s Dilemma


Is innovation always a good thing? Can great managers lead a company to lose it all? These are some of the questions that are answered by Clayton Christensen’s book, The Innovator’s Dilemma. Not only does he delve into the answers to these questions, but he provides case studies and real life examples that you can apply to your own business management skills.

There is some important insight that every orthodontist manager or owner can apply to their practice. You may have the idea that you should always listen to your customers and you should always innovate, but this book will provide you with thought-provoking examples on these issues. You will learn more about when it’s a good thing to listen to your customers and when you should back away.

Written by a Harvard business professor, this book takes a deep look at disruptive technologies, those technologies that help to create whole new markets, thus replacing the technology that was in place before the innovation. In doing so, he demonstrates how even a small company can thrive. It also demonstrates how companies with great products and leaders can take a dive. Proving that markets can be created from disruptive technologies, this book is a must-read for anyone who is managing a practice.

Meeting patients’ needs is of the upmost importance when it comes to having a successful practice, but knowing when to innovate and which route to take is going to make all the difference. This book provides in-depth insight on this issue, providing you with information and tools you can use. This book provides the information every business needs to know how much emphasis to put on meeting their customers current needs, versus taking future needs and innovation into account.

Worked at Burleson Orthodontics. Attended University of Missouri–Kansas City. Lives in Kansas City, Missouri.